The Language Cradle
TLC
Corporate Training

Customised programmes for your team, property, or institution.

From Business English for executives to Spanish for hospitality teams, cultural intelligence for diplomatic missions, and Mandarin for trade, delivered on-site, off-site or online with custom rates across markets and borders.

Scenario 01

Executive boardroom · Toronto

A French-speaking CFO rehearses an English earnings call in private 1:1 sessions.

Desktop · Live class
live.thelanguagecradle.com · Zoom
Camille · CFO
● LIVE 32:14
Scenario 02

Call center floor · Kingston

Agents run 15-minute AI accent drills between calls to reduce repeat-customer requests.

Web · Micro-session
team.thelanguagecradle.com · agents
Agent · Shanique W.
Today's drill · “Customer escalation reroute”
Timer 12:43
Customer says
“I've been on hold for thirty minutes.”
Your reply
“I sincerely apologize, Mr. Carter.”
AI score
A−
Tone 92 · Clarity 88
12 of 25 calls reviewed today.
Scenario 03

Hotel front desk · Montego Bay

Tablet behind the desk for English-for-Tourism micro-lessons during quiet hours.

Tablet · Off-shift
The Language Cradle
English for Tourism · L4
Scenario
“A guest arrives soaked from rain and asks if a room is ready.”
Your script, say this
“Welcome. Let me bring you a warm towel while we check you in right away.”
Cultural tip
Acknowledge the discomfort first; transactional language comes after.
Listening0:18
Scenario 04

Commuter · Brixton, London

A foreign student practices visa-interview English on her phone, hands-free, on the Tube.

Phone · 8-minute drill
Conversation Sim
Visa interview · UKVI
Officer asks
“Why did you choose to study at this particular university?”
You: speak now
AI suggests
Lead with the academic specific, not the city.
Scenario 05

In-person classes

Hybrid cohort: instructor projects from desktop, students mirror progress on phones, AI summarizes the room in real time.

Desktop + Phones · Hybrid
classroom.thelanguagecradle.com
Cohort 12 · English for Hospitality · Week 6
Live: “Handling complaints with empathy.”
Ava
Marcus
Hiroshi
Léa
Tariq
+7
Live transcript
“…and what I hear is frustration, not anger.”
AI room summary
Strength: empathy frame. Watch: filler “like”.
Cultural note
Pair apologies with deferential closings.
Student view · mirror
“Handling complaints”
Your turn in
02:14
Personal cue: replace “like” with a 1-beat pause.
Corporate inquiry

Tell us about your team

Headcount, languages, delivery preference and timeline. We will respond with a custom proposal.